Marylina and a very bad hair experience

(Washington DC)

I am new to the area and had very thick naturally kinky, unprocessed hair. I found a salon down the street from my apt. so I was happy; because during my search, I thought it was going impossible to find the "right" hairdresser that would know how to correctly care for my hair. I went in and had a consultation with her. I informed her that I had had some BAD encounters with hairdressers who don't do my hair the way I ask. I told here that since I was little, my mother had been pressing my hair with " Hair Grease". Even as an adult, my hairdresser back in my hometown had explained to me that because I had such thick, kinky hair, it required a lot of heat to straighten. And that in order to protect my hair from all that heat, I had to use some type of hair grease because water based thermal sprays would just fry my hair.
I explained this to Hairdresser X and told her that the last few times I had gotten may hair straightened, the salon stylists didn't use the hairproducts as I requested. Subsequently, each time, I would find entire sections of my hair that had been singed off. After that, she proceeded to tell me all the reasons why hair grease isn't good for my hair, even though I've been doing it that way for years; and my hair didn't start breaking off until different hairdressers started NOT using it when they straightened my hair.
After that, I knew I couldn't trust her to straighten my hair, cause she'd burn it out too.
Instead I opted for a style that required only dryer heat to dry some curls and have my hair set on rod curlers; a style that I had worn before with no hair loss.
Every black hairstylist knows that when the hair is wet, if its kinky or curly, it breaks more easily when it's wet. Therefore more care needs to be taken to detangle. Also, it should never be combed with a fine toothed comb while its wet AND tangled; because the comb will only snag the hair and pull it out with the slightest force of the hand.
This hairdresser not only didn't detangle my hair at all, she used a fine tooth comb to literally YANK through the tangles. I didn't notice that my hair was coming out until she was almost done. Every time she did that, the hair broke or was pulled out of my scalp completely. It was so painful that I started to cry halfway through. It was excruciating. And instead of apologizing, she just told me that my hair was damaged, and that it shouldn't be coming out like it was. A week later, and my head is still tender in some places from where she pulled so hard. I asked her if she could try something else to detangle it instead of using that comb, and she just said that it was the hair product causing it and that if we didn't use it, my curls would be frizzy. Then she told me that it had been coming out consistently every time she rolled a section of hair. I was so mad that she didn't tell me that's what was happening until she was almost done. I'm mad that she didn't try to save my hair by saying to me " Okay this style I'm trying to do for you is damaging your hair, so let's try something else" . So by that time I thought " at least it will be uniformly thin all over and I can start over". When I got home, I found that the hair in the back on one side is about an inch long, and doesn't even Hang anymore. On the other side in the back, my hair is shoulder length. On other parts of my head, there is only fuzz at the roots and strings of what used to be shoulder length hair.
My original motivation for giving up chemical relaxers five years ago was to have healthy unprocessed hair. Now, I'm finding that with natural hair, it's nothing but a headache. Especially here in DC, where people charge just as much for a press & curl as they do for a relaxer. Press and Curls last for a week then it has to be washed out, relaxers last for 6 weeks and can be shampooed at home.
I'm going to drive 8 hours back home to my old hairdresser to see if he can fix me. I think I may go back to getting relaxers. I don't trust anyone up here to do my hair anymore. I've never been so angry and sad about my hair. To add insult to injury, she raised the price halfway through saying " this is taking longer than I expected so I'm going to have to charge you more".

I wish I could sue her for ruining my hair, but it's just my word against hers because I have no pictures of all the hair that she swept up while I was sitting under the dryer.